Frequently asked questions
How Long will my jewelry take to ship?
Our Staple designs are handcrafted within 10-15 business days before shipping.
Bespoke pieces typically require 3 to 4 weeks, depending on design complexity and approval timing.
Are all of your stones certified?
Yes. For your peace of mind, all diamonds sourced through Studio Juvae over 0.5cts are accompanied by authentic certification from one of the world’s leading gemological laboratories.
These reports confirm your diamond’s cut, clarity, color, and carat weight, ensuring complete transparency and confidence in your purchase.
What is your Return Policy?
Each piece is created one of one and made especially for you, which means all orders are final sale. That said, we understand that life evolves. If your jewelry ever needs resizing, we’re happy to help. Simply reach out to us by email, and we’ll guide you through the process and provide return details.
